Swivro Status - Incident history https://swivro.instatus.com Swivro Sat, 7 Aug 2021 05:35:39 +0000 DirectAdmin Inaccessibility Type: Incident Affected Components: DirectAdmin Server 13 Aug 7, 05:35:39 GMT+0 - Resolved - As reported by our users, the issue looks to be resolved and the software misconfiguration has been fixed. Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>05:35:39</var> GMT+0</small><br><strong>Resolved</strong> - As reported by our users, the issue looks to be resolved and the software misconfiguration has been fixed..</p> ]]> Sat, 7 Aug 2021 05:35:39 +0000 https://swivro.instatus.com/incident/cks1ch4zo200597kn07unq1lhp https://swivro.instatus.com/incident/cks1ch4zo200597kn07unq1lhp Website Migration [Potential Inaccessibility] Type: Incident Duration: 4 minutes Affected Components: Home Website Jun 27, 04:03:33 GMT+0 - Monitoring - We are currently monitoring the migration process of our homepage. We migrated our files to a new server on a new domain name and are awaiting the result which we expect to come shortly. Jun 27, 04:07:19 GMT+0 - Resolved - We have finished server migration and luckily minimal downtime was experienced, of less than 60 seconds. Thanks to CloudFlare's Always Live and Cache CDN, our website did not experience even more prolonged downtime. Thank you for understanding. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>04:03:33</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently monitoring the migration process of our homepage. We migrated our files to a new server on a new domain name and are awaiting the result which we expect to come shortly..</p> <p><small>Jun <var data-var='date'> 27</var>, <var data-var='time'>04:07:19</var> GMT+0</small><br><strong>Resolved</strong> - We have finished server migration and luckily minimal downtime was experienced, of less than 60 seconds. Thanks to CloudFlare's Always Live and Cache CDN, our website did not experience even more prolonged downtime. Thank you for understanding..</p> ]]> Sun, 27 Jun 2021 04:03:33 +0000 https://swivro.instatus.com/incident/ckqeo4efk5961579jn6bt1vrrwt https://swivro.instatus.com/incident/ckqeo4efk5961579jn6bt1vrrwt Email Support Messages Delayed Type: Incident Duration: 28 minutes Affected Components: Email Support Jun 26, 23:10:55 GMT+0 - Investigating - Users that attempt to contact us via our sales or support email (sales@swivro.com or support@swivro.com) will not receive a response at this time, as we currently are not able to receive new messages. We are currently investigating this incident. Jun 26, 23:13:55 GMT+0 - Identified - We are continuing to work on a fix for this incident. We have identified the issue, being a conflict with our Email Forwarding Service Provider. We are in contact with the company and are working to resolve this issue ASAP. Jun 26, 23:28:58 GMT+0 - Monitoring - We implemented a fix and currently monitoring the result. The issue discovered was a conflict with multiple faulty MX Records being automatically created. Jun 26, 23:33:12 GMT+0 - Monitoring - We previously implemented a fix and was monitoring the result, but it does appear that the fix which was implemented is not taking effect. The team associated with this issue type continues to work to resolve this issue as fast as they can. Updates will continue to be provided here. Jun 26, 23:38:40 GMT+0 - Resolved - The issue has been fully resolved and we are now receiving emails to all of our support emails. Thank you for understanding. Type: Incident

Duration: 28 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:10:55</var> GMT+0</small><br><strong>Investigating</strong> - Users that attempt to contact us via our sales or support email (sales@swivro.com or support@swivro.com) will not receive a response at this time, as we currently are not able to receive new messages. We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:13:55</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. We have identified the issue, being a conflict with our Email Forwarding Service Provider. We are in contact with the company and are working to resolve this issue ASAP..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:28:58</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and currently monitoring the result. The issue discovered was a conflict with multiple faulty MX Records being automatically created..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:33:12</var> GMT+0</small><br><strong>Monitoring</strong> - We previously implemented a fix and was monitoring the result, but it does appear that the fix which was implemented is not taking effect. The team associated with this issue type continues to work to resolve this issue as fast as they can. Updates will continue to be provided here..</p> <p><small>Jun <var data-var='date'> 26</var>, <var data-var='time'>23:38:40</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been fully resolved and we are now receiving emails to all of our support emails. Thank you for understanding..</p> ]]> Sat, 26 Jun 2021 23:10:55 +0000 https://swivro.instatus.com/incident/ckqedorkk25839598n0f7vnn6y2 https://swivro.instatus.com/incident/ckqedorkk25839598n0f7vnn6y2 Server Disk Upgrades [Causing Downtime] Type: Incident Affected Components: DirectAdmin Server 13, DirectAdmin Server 5 Jun 16, 00:44:19 GMT+0 - Resolved - Server upgrades have been completed and all services are now operational. Type: Incident

Affected Components: ,

<p><small>Jun <var data-var='date'> 16</var>, <var data-var='time'>00:44:19</var> GMT+0</small><br><strong>Resolved</strong> - Server upgrades have been completed and all services are now operational..</p> ]]> Wed, 16 Jun 2021 00:44:19 +0000 https://swivro.instatus.com/incident/ckpyr5r6g86785a3ogiii5b9st https://swivro.instatus.com/incident/ckpyr5r6g86785a3ogiii5b9st